Sales Performance Coach

Full Time – UK

About the role


  • SALARY: Negotiable Depending Upon Experience
  • HOURS: Monday – Friday (9:00am-5:00pm)
  • LOCATION: RIGA, HQ (Gateshead)
  • HOLIDAYS: Annual Leave + Bank Holidays + December Off (Fully Paid)
  • CONTRACT: Permanent, Full Time

This is a unique opportunity to shape your career. Northern Gas and Power are the UK’s largest energy consultancy. Managing energy assets for over 20,000 clients, we contract over 30TWhs of energy – enough to power the entire country of Ireland for a year!

Northern Gas and Power is part of Global Procurement Group, an international group of companies specialising in energy services and technologies that transform energy behaviour as we move into a low-carbon economy.

GPG continues to expand rapidly, with operations in Gateshead, Newcastle and Leeds (UK), Paris and Malta (Europe), Texas (US) and Chennai (India). The group is on track to employ 1,000 heads by the end of the year.

Job Duties & Responsibilities

Our new Sales Performance Coach is responsible for supporting new starters after they leave training. They will mentor, support and guide new starters until probation is passed though daily support and regular feedback of calls and quality of service.

The responsibilities include but are not limited to providing one-to-one coaching sessions and organising group workshops and buzz sessions with new starters.

Our Sales Performance Coach will assist in the onboarding and settling in process for 10 – 15 new starters and providing ongoing support, training, and development to ensure the new starters can succeed, achieve targets, and pass probation.

The selected candidate will act as a focal point for all new starters and ensure the development and education of staff to enable them to achieve KPIs and revenue targets on a consistent basis.

They will collate and report daily KPI stats to senior management and use this data to identify skill gaps before creating action plans to improve performance.

The Sales Performance Coach will create and deliver regular workshops based on business needs, knowledge and skill gaps and hold follow-up sessions to monitor improvement and track progress. They will work as part of a wider Training and Development team to support the growth and success of the Sales operations, liaising with Managers, Ops and Head of Training to formulate action plans to improve revenue.

Personal Attributes

  • Be a people person, able to deliver feedback constructively and have a good reputation for delivering positive results.
  • Must have a passion for coaching and developing others.
  • Self-motivated and driven.
  • Uses initiative, sees the bigger picture, and can think outside the box.
  • Must be a strong team player.



  • Be a people’s person, able to deliver feedback constructively and have a good reputation for delivering positive results.
  • Must have a passion for coaching and developing others.


Training and/or Coaching qualification.



  • A knowledge of the energy industry is essential.
  • Ability to identify skill gaps through data analysis and provide improvement plans to increase performance.


  • A history of working within a telesales learning and development team.
  • Experienced delivering training on a one-to-one basis.
  • Knowledge and experience of learning styles and methods.
  • Proven track record of delivering results via training and development.

Additional Comments-Location/travel/international travel:

Right to work in the UK documentation required at interview.


For more information on how to change YOUR life:

Email your CV and Cover Letter (optional) to:

For a confidential, informal chat, contact us on 0191 478 9504

Sales Performance Coach

Full Time – UK

Apply for position 0191 478 9504

Apply now

If you’re ready to move on up to the big time and want to REALLY unleash your potential, come join the biggest and best energy broker in the UK and share in our incredible journey.

For more information on how to change YOUR life get in touch with our dedicated team…

t:  0191 478 9504

Please Note
Due to the high number of applicants if you have not heard back from us within 2 weeks of applying, please consider your application unsuccessful on this occasion. If your skills and competencies develop we would be happy to see a further application from you at that time.