Sales Performance Coach | NGP Careers

Sales Performance Coach

Full Time – UK

Hi, we're Northern Gas and Power

Northern Gas and Power (a subsidiary of Global Procurement Group) is a global energy procurement consultant and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy contracts.

We set up comprehensive strategies for organisations to procure their energy contracts; negotiate contracts with energy suppliers; introduce and operate risk management frameworks; collect, check, and analyse invoices; and calculate organisations’ GHG emissions and carbon footprints.

Our consultancy is supported by our unique ClearVUE platform that brings together and visualises information from a global energy portfolio down to the last detail – helping our clients work towards their net zero goals and ensuring compliance with climate-related legislation.

We are a global organisation. Our workforce is 850+ strong, spanning across three continents with modern and vibrant offices in the UK, France, Malta, India, and the USA.

The opportunity

Our new Sales Performance Coach is responsible for supporting new starters after they leave training. They will mentor, support and guide new starters until probation is passed though daily support and regular feedback of calls and quality of service.

The responsibilities include but are not limited to providing one-to-one coaching sessions and organising group workshops with new starters.

What exactly will you do?

Our Sales Performance Coach will assist in the onboarding and settling in process for 10 – 15 new starters and providing ongoing support, training, and development to ensure the new starters can succeed, achieve targets, and pass probation.

The selected candidate will act as a focal point for all new starters and ensure the development and education of staff to enable them to achieve KPIs and revenue targets on a consistent basis.

They will collate and report daily KPI stats to senior management and use this data to identify skill gaps before creating action plans to improve performance.

The Sales Performance Coach will create and deliver regular workshops based on business needs, knowledge and skill gaps and hold follow-up sessions to monitor improvement and track progress. They will work as part of a wider Training and Development team to support the growth and success of the Sales operations, liaising with Managers, Ops and Head of Training to formulate action plans to improve revenue.

What we’re looking for

  • Be a people person, able to deliver feedback constructively and have a good reputation for delivering positive results.
  • Must have a passion for coaching and developing others.
  • Self-motivated and driven.
  • Uses initiative, sees the bigger picture, and can think outside the box.
  • Must be a strong team player.
  • A knowledge of the energy industry is essential.
  • Ability to identify skill gaps through data analysis and provide improvement plans to increase performance.

Bonus points

  • Training and/or Coaching qualification.
  • A history of working within a telesales learning and development team.
  • Experience delivering training on a one-to-one basis.
  • Knowledge and experience of learning styles and methods.
  • Proven track record of delivering results via training and development.

What’s in it for you?

  • Competitive compensation package: Negotiable base salary (£32,000 – 35,000) + Benefits
  • Learn from industry-leading experts: We have cultivated some of best talent in the industry, allowing you to supercharge your career progression and learn from the best minds out there
  • Work-life balance: No late finishes, keep your plans with friends and family
  • Career growth: We enjoy promoting from within!
  • Unrivalled perks (including but not limited to):
    • 23 days annual leave + bank holidays
    • Full month of December off (fully paid)
    • Wellbeing, gym and spa discounts and access to 1:1 sessions with our in-house Health & Wellbeing team
    • Company parties and retreats abroad
    • Festival and Events tickets (such as Silverstone, Wimbledon, Tomorrowland and Lost & Found!)

Sales Performance Coach

Full Time – UK

Apply for position 0191 478 9504

Apply now

You must have evidence of the right to work in the country you are applying. Certain roles may require applicants to undergo a criminal record check and/or credit check. This will be confirmed to you during the recruitment process accordingly. We have a written policy on the recruitment of ex-offenders and a copy of the policy can be requested prior to your application should you wish.

t:  0191 478 9504

Please Note
Due to the high number of applicants if you have not heard back from us within 2 weeks of applying, please consider your application unsuccessful on this occasion. If your skills and competencies develop we would be happy to see a further application from you at that time. We welcome people to apply again after a period of 6 months.

  • If you are interested in the role, please submit your details and a member of our recruitment team will be in touch!