We're Hiring: Quality Assurance Administrator | NGP Careers

Quality Assurance Administrator

Full Time – UK

Hi, we're Northern Gas and Power

Northern Gas and Power (a subsidiary of Global Procurement Group) is a global energy procurement consultant and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy contracts.

We set up comprehensive strategies for organisations to procure their energy contracts; negotiate contracts with energy suppliers; introduce and operate risk management frameworks; collect, check, and analyse invoices; and calculate organisations’ GHG emissions and carbon footprints.

Our consultancy is supported by our unique ClearVUE platform that brings together and visualises information from a global energy portfolio down to the last detail – helping our clients work towards their net zero goals and ensuring compliance with climate-related legislation.

Our people are what define us. Every day we empower our employees to achieve more and explore exciting career opportunities. Employee wellbeing is at the forefront of our organisational values, consistently making Northern Gas and Power the employer of choice within the B2B energy procurement sector.

We are a global organisation. Our workforce is 850+ strong, spanning across three continents with modern and vibrant offices in the UK, France, Malta, India, and the USA.

What is the job about?

As a Quality Assurance Administrator, you’re responsible for ensuring NGP complies with its outside regulatory requirements and internal policies.

You have the responsibility of ensuring the contracts generated by the sales operations are legitimate and consolidating tenders through email or telephone communication.

As a business we pride ourselves on being fully compliant with all regulations set out by the suppliers that we work with.

What exactly will you do?

  • Keep up to date with, and understand contracts criteria for different suppliers.
  • Monitor compliance with regulations and internal policies such as max commissions on contracts.
  • Ensure that your findings from sales call are recorded and followed up with management so that any issues can be corrected.
  • Investigate irregularities and non-compliance issues.
  • Educate employees on regulations and any impact on the organisation if these aren’t complied with.
  • Report back to business functions on current risk and compliance performance.
  • Highlight or escalate areas of concern such as any patterns that will emerge from sale calls, contracts etc.
  • Contribute to robust and effective compliance controls within the organisation.
  • Review marketing materials, presentations and websites to ensure compliance with regulatory requirements.
  • Assist in the gathering of internal information in response to regulatory requests.
  • Perform various general administrative duties (such as file creation and maintenance of ongoing administrative projects).
  • Collaborate with other departments to create a culture of compliance.
  • Comply with all company operating policies and procedures.

What we’re looking for

  • Critical problem-solving ability. You’ll have a keen eye to spot out anomalies and understand the procedure in correcting the issue.
  • An ability to analyse and interpret information quickly.
  • Attention to detail.
  • Adaptable to change within the internal policies or the external market.
  • Ability to cohesively work within a team and independently
  • Ability to articulate concise, upwards feedback to key stakeholders to ensure they are aware of any trends or risks.
  • Able to remain calm under pressure.

Bonus points

  • Prior experience in a compliance role
  • Knowledge of the energy industry preferred
  • Excellent verbal and written communication skills.
  • Experience with Computer systems and CRM Systems including outlook, excel, word

What’s in it for you?

  • Industry-leading compensation package: Negotiable base salary (£19,000 – £22,000 DoE)
  • Rapidly growing user base: Work directly with some of the UK’s largest, fastest growing, and most innovative companies
  • Solve interesting problems, at scale: Deeply explore the ever-evolving world of energy procurement, with no two solutions ever being the same
  • Learn from industry-leading experts: We have cultivated some of best talent in the industry, allowing you to supercharge your career progression and learn from the best minds out there
  • Work-life balance: No late finishes, keep your plans with friends and family
  • Career growth: We enjoy promoting from within!
  • Unrivalled perks (including but not limited to):
    • 23 days annual leave + public holidays
    • Full month of December off (fully paid)
    • Wellbeing, gym and spa discounts and access to 1:1 sessions with our in-house Health & Wellbeing team
    • Company parties and retreats abroad
    • Festival and Events tickets (such as Silverstone, Wimbledon, Tomorrowland and Lost & Found!)

Quality Assurance Administrator

Full Time – UK

Apply for position 0191 478 9504 changeyourlife@ngpltd.co.uk

Apply now

You must have evidence of the right to work in the country you are applying. Certain roles may require applicants to undergo a criminal record check and/or credit check. This will be confirmed to you during the recruitment process accordingly. We have a written policy on the recruitment of ex-offenders and a copy of the policy can be requested prior to your application should you wish.

t:  0191 478 9504
e:  changeyourlife@ngpltd.co.uk

Please Note
Due to the high number of applicants if you have not heard back from us within 2 weeks of applying, please consider your application unsuccessful on this occasion. If your skills and competencies develop we would be happy to see a further application from you at that time. We welcome people to apply again after a period of 6 months.

  • If you are interested in the role, please submit your details and a member of our recruitment team will be in touch!