NGP – Technical Support Engineer | NGP Careers

NGP – Technical Support Engineer

Full Time – India

About the role


  • Competitive Salary
  • On-site opportunities
  • Bonuses after periods of continued successful service
  • Overtime (OT) benefits

Job Duties & Responsibilities

  • Diagnose and troubleshoot technical issues, including account setup.
  • Track software issues through to resolution, within agreed time limits.
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Ensure all issues are properly logged.
  • Prioritise and manage several open issues at one time
  • Document technical knowledge in the form of notes and manuals

Personal Attributes

  • Core PHP/ Angular1 and above 2+ years preferred
  • Basic knowledge in HTML, CSS and Javascript
    Framework – Laravel will be a plus
  • Database – Mysql/Postgres
  • GIT – Version control tool
  • Experience with MVC framework
  • Experience consuming/ building Web services.(JSON, XML)
  • Experience with Complex SQL Queries
  • Experience with Stored Procedures, Triggers, Functions, Views

NGP – Technical Support Engineer

Full Time – India

Apply for position 0191 478 9504

Apply now

You must have evidence of the right to work in the country you are applying. Certain roles may require applicants to undergo a criminal record check and/or credit check. This will be confirmed to you during the recruitment process accordingly. We have a written policy on the recruitment of ex-offenders and a copy of the policy can be requested prior to your application should you wish.

t:  0191 478 9504

Please Note
Due to the high number of applicants if you have not heard back from us within 2 weeks of applying, please consider your application unsuccessful on this occasion. If your skills and competencies develop we would be happy to see a further application from you at that time. We welcome people to apply again after a period of 6 months.

  • If you are interested in the role, please submit your details and a member of our recruitment team will be in touch!