Full Time – UK
Northern Gas and Power (a subsidiary of Global Procurement Group) is a global energy procurement consultant and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy contracts.
We set up comprehensive strategies for organisations to procure their energy contracts, negotiate contracts with energy suppliers, introduce and operate risk management frameworks; collect, check and analyse invoices, and calculate their GHG emissions and carbon footprints.
Our consultancy is supported by our unique ClearVUE platform that brings together and visualises information from a global energy portfolio down to the last detail – helping our clients work towards their net zero goals and ensuring compliance with climate-related legislation.
As a Customer Account Manager you will be responsible for the management of the more technical side of the Service Department including Meter Installations, Siteworks, the placing of Meter Operator Agreements as well as managing all aspects of Water Procurement.
The role is a complete general Customer Service function within the team speaking with customers, suppliers and numerous other stakeholders including third party partners to identify and implement improvements in all aspects of our support for clients.
Able to prioritise multiple issues with conflicting requirements/priorities across business areas and stakeholders. Will require ability to determine priorities, influence and negotiate solutions with senior stakeholders.
You must have evidence of the right to work in the country you are applying. Certain roles may require applicants to undergo a criminal record check and/or credit check. This will be confirmed to you during the recruitment process accordingly. We have a written policy on the recruitment of ex-offenders and a copy of the policy can be requested prior to your application should you wish.
Due to the high number of applicants if you have not heard back from us within 2 weeks of applying, please consider your application unsuccessful on this occasion. If your skills and competencies develop we would be happy to see a further application from you at that time. We welcome people to apply again after a period of 6 months.